SMS & Text Messaging Terms
Consent, message frequency, and how to stop receiving texts from us.
Effective September 21, 2026
Consent
When you give us a mobile number and agree to receive texts, you consent to receive messages from MedRoute about quotes, delivery scheduling, courier status, delivery confirmations, and account notices. Consent is not a condition of purchase.
Message frequency and cost
Message frequency varies with the number of deliveries you have in progress. Message and data rates may apply, depending on your mobile plan.
Opting out and getting help
- Reply STOP to any message to stop receiving texts. You will get one confirmation message.
- Reply HELP for help, or contact us at hello@gomedroute.com.
- Reply START to resume messages after opting out.
Privacy of your number
We do not sell or rent mobile numbers. We do not share mobile opt-in data with third parties or affiliates for their own marketing. Your number is shared only with the messaging providers that deliver our texts on our behalf.
Carriers
Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to your carrier's network and coverage.